Privacy Policy

At Lotus365, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data while using our website or mobile app. By accessing or using Lotus365, you agree to the practices described herein.

1. Information We Collect

We collect the following types of information to improve our services and enhance your experience:

a. Personal Information

Name, address, and date of birth.
Contact details like email and phone number.
Payment information, including credit/debit card details.

b. Non-Personal Information

IP address, browser type, and device information.
Cookies and browsing behavior on our platform.

c. Account Data

Betting history, transaction details, and game preferences.

2. How We Use Your Information

We use your information for the following purposes:

To create and manage your account.
To process transactions securely.
To comply with legal and regulatory obligations.
To offer personalized promotions and marketing.
To improve our platform through analytics and user feedback.

3. Sharing Your Information

We respect your privacy and will only share your information under these circumstances:

With Service Providers: To facilitate payments or provide customer support.
Legal Requirements: If required by law or regulatory authorities.
Business Transfers: In case of mergers, acquisitions, or asset sales.

4. Security Measures

We implement advanced security protocols to protect your information:

Encryption of sensitive data during transmission.
Regular security audits and system updates.
Restricted access to authorized personnel only.

5. Your Rights

As a user, you have the following rights:

Access and request a copy of your data.
Update or delete your information.
Opt-out of marketing communications.

6. Cookie Policy

We use cookies to enhance your experience:

Essential Cookies: For platform functionality.
Analytics Cookies: To track performance and usage.
Preference Cookies: To remember your settings.

You can manage cookie preferences in your browser settings.

7. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Any updates will be communicated via email or on our website.

8. Contact Us

For questions or concerns about this Privacy Policy:

Email: support@lotus365.com